Telehealth Video Services

Video conferencing can transform healthcare by making critical specialists available in the most remote locations. And that’s just the start – video conferencing offers expanded access to resources and specialized care. It creates long-term cost and time savings. And it makes real-time, interactive collaboration possible. But implementing video conferencing for a healthcare environment can be complicated. It requires an experienced, dedicated services provider. It requires GCI Healthcare.

As more healthcare providers adopt video conferencing, telehealth is becoming less associated with harsh, remote environments and more a part of everyday healthcare. As your telehealth video partner, GCI Healthcare will help you choose a video conferencing system that meets your particular healthcare and business objectives. We can provide you with the equipment, network, and support, so you can easily and quickly realize the benefits of video conferencing.

GCI is a proven leader in video conferencing, with the technical resources to provide all the benefits of an enterprise-class video solution, for a fraction of the cost of competitors’ systems. Instead of large up-front capital, personnel, and maintenance costs, we offer managed video conferencing solutions for a fixed monthly fee. We make sure your video conferencing solution works the way you want, so you can focus on providing the care your patients need, not the complexities of your system.

Managed Services

GCI Healthcare offers a suite of managed-service options for organizations that want the benefits of video conferencing without the headaches of managing and supporting the technology. Whether you have your own endpoints, your own infrastructure, or need a complete solution, we have the right package for you.

With more than 17 years of experience providing healthcare facilities with video conferencing, we have the resources and expertise to implement, manage, and support your video system, handling all the technical details so you don’t have to. With 24/7 customer service, maintenance, and system monitoring included, your video conferencing will be reliable and secure.

Support

Real-time management and monitoring solution is designed for customers who do not choose or cannot support the management, maintenance, and repair of their video conferencing system. This option covers everything from equipment repair to applying software upgrades to direct shipment of a replacement device in the event of equipment failure,

Direct

All of the management and monitoring services include support plus firewall traversal and gatekeeping services.

Signature

This option is designed for organizations that own video infrastructure and choose to outsource the management and support components. Bridges, gatekeepers, and endpoints are all supported through this service as part of a monthly management fee.

Standard

For organizations that want maximum value from their video conferencing solution, this option includes multipoint conferencing, bridging services, and a dedicated MCU meeting room, allowing organizations to hold video calls between multiple locations.

Premier

In addition to the features of Standard, this option provides organizations with advanced functionality such as the ability to utilize our ISDN, audio dialing, web-based scheduling, and video recording and playback.

Equipment

Video conferencing equipment that is high quality, easy-to-use, and fits into the flow of your practice provides the catalyst that allows your telehealth program to thrive.

GCI Healthcare has developed strong business relationships with leading video conferencing manufacturers, including Polycom and Cisco. Through these relationships we provide our customers with the latest in video conferencing equipment. From high definition room cameras to infrastructure to mobile solutions, we take the confusion out of the process by helping you select, maintain, and support the best video conferencing equipment available for your telehealth program.